Being with Disney has really taught me an inexplicable amount about humans and human nature. Things like the way we look at life, the way we speak, and the way we treat others. These are things that I have really taken with me, and things that affect me on a daily level. There are two major things that have really been plaging me in the past few weeks, things I somehow will try to explain:
1) Before Disney, I myself was guilty of the occasional "me and _____insert persons name here_______. Now, it aggrivates me to high heaven. I find myself cringing, yet EVERYONE seems to do it. Why is that? Why do we always put ourselves first? Isn't it polite to put another person first? Doesn't "Fred and I" sound so much better than "Me and Fred?" For some this may not seem like something big, but for me, it's everything. I learned this from Disney because of the way Cast Members are encouraged to treat not only our guests, but each other. Putting yourself second isn't only grammatically correct, but a simple and easy gesture that makes a world of difference.
2) I always knew there were "bad customers" and "good customers" but lately I've begun to notice that almost everyone would fall into my definition of "bad." You don't have to be demanding ridculousness to be mean. You can smile all you want, but if you begin an order to a waitor saying "I need" instead of "Can I have" I will look down upon you. Don't we all perk up when someone is extra polite and constatly thanking us for our service? Why can't we treat others that way? I'm not saying to leave a 40% tip at a resturant (but don't leave 5% either), but a little bit of happiness goes a long way.
I've noticed in the past few months that people who I know are nice people say and do both of these things. People that would never pose a complaint if something didn't go right, and people that would jump in front of a bullet for someone else. But yet when they order a ticket at the movies, they still someone say "Two for ____" instead of "Can I have two tickets for ___...thank you"
Disney forces friendliness. I always thought I was a "good customer" before, but now I know I am a great one. Working with other people is a part of everyone's life. If we all had the same Disney enthusiam, wouldn't the world be a much better place?
Thank you Disney for another great lesson.
Thursday, August 11, 2011
Subscribe to:
Post Comments (Atom)
0 comments:
Post a Comment